Are there any anti-consumer lengths to which Spirit Airlines won’t go? The airline, whose president referred scathingly to his own passengers in a leaked e-mail of some years ago, and that also instituted a $20 to $35 fee for bringing a carry-on into its flights, has now taken the next step: a fee of $5, starting November 1, for boarding passes printed by the person staffing the Spirit airport check-in desk. And to make sure that fewer people will be able to avoid that charge, it’s putting into effect a $1 fee for printing out your boarding pass at a Spirit Airlines kiosk. Older Americans, who don’t have or use a computer at home, will be especially affected by these new nuisance fees.
All this is supposedly justified by a $5 decrease in airfares that Spirit says it will institute later this year. If you believe that, you will also believe in the tooth fairy.
These thumb-in-your-eye insults to the air passenger have caused a great many Americans, including me, to pass up Spirit Airlines on our flights. If more travelers reacted with the same anger, there might be a change in Spirit’s arrogant thumb-in-your-eye tactics.
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